Managed Services
Get the Most Out of Your Oracle Implementation
Oracle implementations, whether On-Prem or in the Cloud, are challenging to maintain, support, and secure. Many organizations lack the in-house resources to support their entire Oracle technology stack, or they would prefer their internal IT staff to focus on internal initiatives that drive business instead of being bogged down in Oracle support and maintenance.
About TekStream’s Oracle Managed Services
As proven Oracle Cloud, IaaS, and PaaS experts, TekStream consultants understand the complexities of Oracle technologies and will ensure that your business-critical Oracle enterprise applications are secure and running in the right environment. Our consultants average 12 years of experience and have led over 250 Oracle Cloud and On-Prem deployments, facilitating everything from simple, focused line of business applications to complex multi-application enterprise solutions.
With TekStream’s Oracle Managed Services, your organization benefits from:
- 24/7 coverage – When an outage or a high-priority issue occurs, we can address the problem quickly and effectively – even if it happens at 2 a.m. on a Saturday.
- Proactive maintenance – Our Oracle experts continuously monitor your systems for potential issues and address them right away, before they become problems.
- Top-to-bottom coverage of your Oracle investment – On-Prem, Cloud, and hybrid.
- Flexibility – Our managed services easily scale as you grow, so you’ll never have to worry about your maintenance demands outpacing your ability to deliver.
- Cost savings – The cost of TekStream’s Oracle Managed Services are often lower and more predictable than an in-house team.
TekStream’s Oracle Managed Services allows you to determine the level of support you need with service offering to meet every situation:
Proactive cloud infrastructure support for your environment
Includes:
- Real time monitoring of operating systems and hardware
- Operating system support and maintenance
- Database support and maintenance
- Patch management
- Remediation of issues based on selected service offering
- Project management, status meetings, and executive sponsorship
Customized managed services offerings:
- Silver – basic (8×5)
- Gold – enhanced (12×5)
- Platinum – enterprise (24×7)
